Reload Frame

After editing a module page on Blackboard, you may not see the change straight away in the page itself. If you ever had the issue where the changes you added aren’t appearing, try reloading the frame. What it does is essentially refresh the page and update your edits. The Reload Frame option is available in most browsers but the location of the option may be slightly different depending on the browser you use. Below you will find instructions on how to reload your frame on three popular browsers: Google Chrome, Mozilla Firefox and Safari (There isn’t a direct ‘reload frame’ option on Safari, but there is a way around it).

Instructions


Google Chrome

    1. Right-click anywhere on the module page within Connect
    2. Click on Reload Frame


Mozilla Firefox

    1. Right-click anywhere on the module page within Connect
    2. Click on This Frame > Reload Frame


Safari

    1. There isn’t really a ‘reload frame’ function on Safari hence we recommend using Firefox or Chrome. But if you have to use Safari, what you can do is clear the cache and then reload the page.
    2. Warning: This method will also clear any previous automatic logins to websites. You may have to log back into websites they you were previously logged into so if you have any forgotten login username and passwords, this method is not recommended and we recommend using Chrome and Firefox.
    3. To clear the cache, go to Safari > Preferences
    4. Click on the Privacy tab, and click Remove all Website Data

:

  1. Afterwards, Reload the page

Contact Us

Looking to learn more about notifications in Connect? Stop by our Learning Technology Drop in Sessions on Tuesdays from 12pm-1pm in Scarfe 1008! We’re also available by phone at 604-822-6333 and by email at ets.educ@ubc.ca. Check out our other ETS Tips!

You might also be interested in: