About

Our Mission


The mission of the Educational Technology Support (ETS) unit is to support the design, development, and deployment of innovative teaching practices in the Faculty of Education.
We provide support and services within three broad areas: curriculum and instructional design, professional development for faculty and staff, and learning technologies.

The mission of the Educational Technology Support (ETS) unit is to support the design, development, and deployment of innovative teaching practices in the Faculty of Education.
We provide support and services within three broad areas: curriculum support and instructional design, professional development for faculty and staff, and learning technologies.


Natasha Boskic – Senior Manager

natasha.boskic@ubc.ca | 604.822.1831

Natasha Boskic manages the Educational Technology Support team. Her main areas of engagement are technology-enhanced learning, instructional design, and professional development. Her specific areas of focus are online collaboration and communication strategies, student engagement, different delivery models and culturally-responsive instruction. She has managed various projects in the area of eLearning, locally in Canada and internationally, including ePortfolio implementation, accessibility issues, Aboriginal education, mobile technologies, and others.

Bill Pickard – Senior Digital Media Developer

bill.pickard@ubc.ca | 604.827.2386

Bill Pickard helps develop and support online courses, programs, and related materials. Bill supports educational technologies, troubleshooting technical problems and finding solutions. He also develops and delivers staff and faculty learning initiatives in both online and blended learning environments.

Sharon Hu – Instructional Designer

sharon.hu@ubc.ca | 604.822.3577

Sharon Hu helps instructors design, develop and deliver online courses, and manages projects from proposal to readiness for course delivery. She also delivers staff and faculty learning initiatives in online and blended learning environments and supports the planning of educational programs.

Ian Linkletter – Learning Technology Specialist

ian.linkletter@ubc.ca | 604.822.1829

Ian Linkletter supports learning technologies in the Faculty of Education, including research, analysis, and implementation of new initiatives. He works closely with faculty to evaluate and select technology to help achieve learning objectives. Ian helps design, develop, and support online courses.

Yvonne Dawydiak – Technology Integration Mentor & Manager Master of Educational Technology

yvonne.dawydiak@ubc.ca | 604.827.5507

Yvonne has worked at UBC since September 2013 supporting TCs and Faculty with technology integration. She hosts weekly “Sandbox Session” seminars in Scarfe 155 (Ed. Library). Follow her Digital Sandbox blog at http://scarfedigitalsandbox.teach.educ.ubc.ca/.

Felicia Tjeng – Learning Technology Rover

fel.tjeng@ubc.ca | 604.822.6333

Felicia started her Co-op term in January 2017 and provides Tier-1 or basic educational technology support to faculty members and staff as well as administrative support for the ETS office.

Wendy Zhang (TLEF)

wendy.zhang@ubc.ca | 604.822.6333

Wendy works as an Administrator and Technical Support person on the Scarfe Digital Sandbox TLEF project. She holds drop-in sessions in Scarfe, contributes resources to the digital sandbox, and engages Teacher Candidates with classroom technologies.